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Dr Lucy Mercer-Mapstone

Executive Director

(she/they)

WHO AM I?

I bring my whole self to my work as a consultant leading Collective Voices Consulting. I have deep expertise in engagement, lived experience advocacy, human research, public speaking, facilitation, professional development, and in equity diversity, and inclusion. I am a queer, neurodivergent, disabled person, and a victim-survivor of sexual assault. I have a long history of research, teaching, facilitation, and advocacy around all these lived experiences driving social, cultural, organisational, and legislative reform for a more inclusive society. I integrate my first-hand navigation of systems of privilege and oppression into my engagements, making them authentic, inclusive, and accessible.

Large File_Small Steps 2025 Headshots and Portraits_photographer Jillian Mundy_JM2_87612.j

WHAT DRIVES ME?

My driving passion is for driving systemic change toward genuine equity. I have done this through a career shaped around amplifying the voices of those who experience oppression and supporting people to develop the skills for true inclusion. I bring a cross-sector perspective having worked and engaged across higher education, community, not-for-profit, corporate, and government sectors. 

WHAT'S MY PHILOSOPHY?

My philosophy is founded on a deep respect for diverse knowledges. I apply intersectional and social justice approaches in my practice which centres compassion, empathy, reflection, and critical analysis of power across all relationships and engagements. I situate learning in individual's own experiences and expertise and take a trauma-informed approach to understanding how people see and navigate the world.

WHAT DO I DO?

Fundamentally, I curate processes which drive learning and innovative outcomes. I feel most alive when engaging with people—whether through unique co-design sessions, stakeholder workshops, interviews and focus groups, or when facilitating professional development opportunities. My knowledge and practices are diverse and transdisciplinary. I've never met a project, process, or project I couldn't take on, so if you've got something in mind - just ask!

WHAT'S MY EXPERTISE?

I have an extensive research and publication record for which I have been awarded three fellowships and multiple grants, awards, and scholarships. I have published widely across audiences, and genres. I've run, facilitated, and delivered hundreds of  workshops, panels, and keynotes internationally. I have led numerous cross-sector and interorganisational collaborations and change processes. I have run consultations at state, national, and international levels.

QUALIFICATIONS

  • Governance Foundations for Not-for-Profit Directors, Australian Institute of Company Directors

  • Graduate Certificate (Tertiary Education),University of Sydney

  • PhD (Stakeholder Engagement), University of Queensland

  •  Bachelor of Science (Honours), University of Queensland 

  • Bachelor of Journalism & Communications, University of Queensland

​SELECTED PROFESSIONAL DEVELOPMENT

  • Trauma-informed participatory community building

  • Think on Your Feet

  • Drivers of domestic and family violence

  • Leading with Authenticity Program

  • Women in STEM Leadership Summit

  • Change Management for Projects

  • Ally Training Program

  • Ability Awareness

  • Breaking the Binary

  • Unconscious Bias in the Workplace

  • Cultural Diversity in the Workplace

  • Learning to Lead

SELECTED PAST ROLES

  • Vice President, Equality Tasmania​

  • Stakeholder Engagement & Policy Officer / Lived experience program coordinator, TasCOSS

  • Research Principal, University of Sydney

  • Social impact & evaluation specialist, University of Technology Sydney

  • Lecturer, University of Sydney & University of Technology Sydney

  • Endeavour Research Fellow, University of Edinburgh

  • Student-Staff Partnership Project Lead, University of Queensland

OTHER CURRENT ROLES

  • Policy, Advocacy, & Lived Experience Lead, Laurel House

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